Applying for the Prime Minister Youth Laptop Scheme 2025 is an exciting step for students. But sometimes, problems can happen — like application errors, verification issues, or confusion about eligibility. The good news is: official support and complaint options are available to help you solve your issues.
In this article, we’ll guide you on how to contact the PM Laptop Scheme support team, how to register a complaint, and how to chat with support if you need help.
Common Problems Students Face
Before we dive into how to contact support, here are the most common issues students usually face:
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Application status showing “Pending Verification” for too long
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Wrong CNIC or name showing in the portal
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Trouble uploading documents
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Application wrongly rejected
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University not verifying the application
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Not appearing in the merit list despite eligibility
If you face any of these issues — don’t panic.
You can easily contact support to fix your problem.
How to Contact PM Laptop Scheme Support
Here are the official ways you can get help if you have any problems with your application:
1. Submit a Complaint Online
You can submit your complaint easily through the official PMYP website.
✅ Steps:
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Visit pmyp.gov.pk
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Click on “Laptop Scheme” section
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Find the option “Grievance Redressal / Complaint Form”
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Fill in your details carefully (Name, CNIC, Email, Mobile Number)
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Clearly explain your problem in the message box
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Submit the form
The support team will review your complaint and get back to you via email or phone.
2. Email the Support Team
Another simple method is to directly email your issue.
Official Email Address (if provided on the portal):
You can send your complaint to the email mentioned on pmyp.gov.pk in the contact section.
In your email, clearly mention:
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Full Name
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CNIC Number
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Application ID (if available)
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Full description of your problem
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Attach any proof (screenshots, documents)
Tip: Always use a polite and clear tone while writing the email.
3. Contact Your University Focal Person
Every university and college has a focal person assigned for the PM Laptop Scheme.
✅ Steps:
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Visit your university’s registrar office or student affairs department
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Ask who is the focal person for PMYP verification
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Contact them for any verification or application-related issues
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They can also escalate your complaint directly to PMYP if needed
Can You Chat with PM Laptop Scheme Support?
Currently, there is no live chat option available directly on the PMYP portal.
However, some universities have student helplines or chat-based support where you can get help regarding:
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Verification status
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Application errors
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Merit list queries
Tip: Always keep checking the PMYP website — sometimes live support features are temporarily activated during busy times like merit list announcements!
Also Read: Top Reasons Why You Should Apply for PM Laptop Scheme 2025
How Long Does It Take for Support to Respond?
Usually, PMYP support replies within 5 to 7 working days.
During peak periods (like after application deadlines or merit list announcements), it might take a little longer.
Tip: Be patient but persistent. If you don’t get a response within 7 days, resend your complaint or follow up with your university.
Final Words
If you face any trouble after applying for the Prime Minister Youth Laptop Scheme 2025, don’t sit silently.
Use the official complaint form, email support, or contact your university focal person immediately.
Solving your problem early ensures that you don’t miss out on your chance to get a free laptop!
For the latest updates, help guides, and all news about PM Laptop Scheme 2025, always stay connected with laptoppmyp.pk — your trusted resource for all things PMYP.